In this episode of TechWatch Radio, Sam Bushman and Jay Harrison cover a wide range of tech stories—starting with the unexpected: AOL finally retiring dial-up internet after 35 years, while more than 160,000 people still rely on it. They take a nostalgic detour into the history of the payphone, tracing its roots back to 1889 and reflecting on how it transformed communication long before the smartphone era.

From there, the conversation shifts to modern concerns. The hosts discuss the growing privacy risks of uploading personal photos into ChatGPT and highlight the ongoing debate over whether children’s images should be shared online. They also examine the rising costs of everyday software, from Microsoft 365’s sharp subscription increase to the retirement of the once-simple Microsoft Lens app, now being folded into the pricier Copilot ecosystem. Wrapping up, they dig into QuickBooks’ controversial decision to add ACH transfer fees—another example of tech companies squeezing small businesses. It’s an episode that bridges the old and the new, showing how far technology has come and the challenges it still creates.